IntelliStrata Portal for STRATA MASTER Users

"With our more than 10 years of experience in Strata industry, we have identified most common issues faced by almost all strata management companies which are not addressed by existing software systems."

Strata Managers can’t visualize their day to day workload, there are so many things to be done but not sure how exactly this work should be organized

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Most of the time, the customer (owner) expectations are not met as the Strata Manager is overwhelmed by so many little things they need to involve

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Principals of the management company doesn’t have a clear visibility of the workload handled by their managers and hence doesn’t know how to fix it

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Principals of the management company doesn’t have a way to analyse the work to find ways to may be outsource some of those mundane tasks to low cost resources

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Hard to enforce standard processes across the company (for AGM Notices, Minutes, Quotation Requests, Workorders, Communications etc)

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Hard to find the information quickly

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Can’t retain information in the company as most of the knowledge is with the Strata Managers. When they leave the information goes with them.

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Hard to train new strata managers or other staff as there is no central place that captures all information about a strata scheme

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Staff turnover means loss of valuable information unless they are properly captured

One manager can only manage a limited number of schemes

Can’t involve committee (COO) effectively for things like invoice approvals

So many similar queries from the owners which would have been reduced if there was an effective self-service portal

No access to a strata specialized out sourcing team with a much lower cost than the Australian resources

Burden of maintaining a support staff in addition to Strata Managers and assistant strata managers

You need so many different systems to work with which are not interconnected

Staff can’t work from anywhere

Intellistrata platform is designed to solve those issues

Platform includes following modules

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CRM system with real time dashboard. Find out the work involved with a property, portfolio or all portfolios instantly

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Meeting Management with template support to prepare NOM and Minutes in a few clicks

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Invoice Management with workflows to digitize, approve, pay invoices

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Communicator software to manage advanced communication needs

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SMS portal to send bulk or individual SMS to owners/committee/suppliers etc

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Advanced file finder to find files easily.

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Advanced Community Portal to all owners with comprehensive reports, information and self-service facility

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Cloud server to host Strata Master and all property files which allows accessing everything including Strata Master from anywhere – Fully backed up and managed by our IT team

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Dedicated IT team available to do speedy customizations to match your business needs

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(optional) Mobile app for large owners corporations with

           Levy information at hand

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           Key ordering

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           Facility booking

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           Parcel Management

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(optional) Office 365 Email hosting service which integrates with the platform for tracking purposes

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(optional) Microsoft Teams support for document collaboration, team chats, team meetings and strata meetings etc

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(optional) Back office team with extensive experience in Strata Master

Feedback from happy customers